This is the best boarding experience both our dog and us have had. They learn your dogs' needs and tendencies and give them the best possible time with any/all dogs who are compatible to play with. They also offer grooming and nail clipping, and whenever we opt for that service, our guy comes home smelling great!
Board your dog here and save yourself the stress of vetting a bunch of places like we had to do :)
A Jamieson
-
August 07, 2025
My dogs drank water for 10 minutes straight after getting them back home. They do not honour Indigenous tax exemption. You are not allowed to see the place where your animal is kept before you leave them to the care of these people. Had to request an itemized receipt in hopes of getting a rebate from the feds. Be afraid, very afraid.
Linda Hogue
-
September 01, 2022
Have been taking Lily to Karen for boarding many years and always feel at peace that she is secure and taken care of. She also goes to Tiffany for grooming every other month. She is always happy to spend time here. No stress
Nenad P
-
August 27, 2023
I picked Kaycee’s dog boarding because I wanted a country setting for my dog with space to run. This is why I will NOT be returning. Their website starts off with the following: “Ever wanted a farm for your dog to run around on? Let your furry friend experience country living at Kaycee's. Bring your pets to stay and play on the farm while you're away.”……it goes on to say, “Kaycee's Kritters is situated on 5 ½ acres of land. We have all sorts of wide open farmland which adds extra entertainment and scenery for our visitors.”
It’s nothing like that and feels a bit like false advertising. There’s a farm but no access for the dogs to freely run/explore unless you purchase a private walk. I purchased 2 walks per day and was told that each walk is approximately 15min long. If you do not purchase a private walk, the only outside access for the dogs is via runs that are fenced in and approximately 5 meters long by 1 meter wide. Definitely not the farm access they advertise. While I understand that free access to an entire 5 acre farm may not be reasonable, I also know that 5 meter long runs aren’t reasonable either. There’s large fenced-in areas for other farm animals that are on the property, so I think a larger outside fenced-in area for the dogs to run/play is missing.
My dog has digestive issues and is on a special Hydrolyzed Protein diet. It’s the only diet not giving him diarrhea. I picked him up and immediately had explosive diarrhea outside their lobby. Makes me wonder if he was even fed his own food? They didn’t provide updates of my dogs experience, unless emailed directly, so who knows if he actually got his walks? I can only hope he did.
I would not recommend Kaycee’s Kritters as a place for your animal to stay and I would strongly recommend that you update your website.
Sarah Macaulay
-
August 05, 2024
This was the first time I boarded my dog, Darcy, at Kaycee’s Kritters. They needlessly gave Darcy her EMERGENCY pain medication (effectively sedating her) for 6 days, without my permission and against the instructions I had given them.
Darcy has IVDD, a disease which puts her at risk of spinal injuries which cause severe pain. As a result, I always have an emergency supply of pain medication on hand to get her pain under control immediately if she suffers an injury. Outside of an IVDD episode, Darcy has no pain problems and no need for the meds. I treat the meds like an EpiPen: there if Darcy needs them, but hopefully she won’t. For context, Darcy has not needed the meds in almost a year.
I brought these meds when I boarded Darcy and clearly marked on the form I completed when I booked the stay and on the meds themselves that they were for emergencies. Without consulting me, without my consent, and directly against the instructions I had given them, they gave Darcy the meds for 6 out of the 9 days she stayed there. I was not informed until I picked Darcy up. When I asked why she was given the medication, I was told that they find it beneficial to give dogs with pain ailments their medication for the first few days.
This was not discussed with me beforehand and was in direct opposition to the instructions I had given them. Darcy’s pain meds also act as a sedative to keep her still so she doesn’t make a spinal injury worse. By giving her the medication, they effectively sedated Darcy for 6 days for no reason and without my permission. I find this morally reprehensible, unacceptable, and disturbing. They are not Darcy’s vet and should not have been making up their own medication plans for her without consulting me.
After learning the details of what happened, I sent an email to Karen voicing my concerns about their actions. To date, I have received no response or apology.
Our Address
11 Burtch Rd, Ohsweken, ON N0E 1K0, Canada
Claim Listing: Kaycee’s Kritters
Please Login or Register an Account to Claim Listing
This is the best boarding experience both our dog and us have had. They learn your dogs' needs and tendencies and give them the best possible time with any/all dogs who are compatible to play with. They also offer grooming and nail clipping, and whenever we opt for that service, our guy comes home smelling great! Board your dog here and save yourself the stress of vetting a bunch of places like we had to do :)
My dogs drank water for 10 minutes straight after getting them back home. They do not honour Indigenous tax exemption. You are not allowed to see the place where your animal is kept before you leave them to the care of these people. Had to request an itemized receipt in hopes of getting a rebate from the feds. Be afraid, very afraid.
Have been taking Lily to Karen for boarding many years and always feel at peace that she is secure and taken care of. She also goes to Tiffany for grooming every other month. She is always happy to spend time here. No stress
I picked Kaycee’s dog boarding because I wanted a country setting for my dog with space to run. This is why I will NOT be returning. Their website starts off with the following: “Ever wanted a farm for your dog to run around on? Let your furry friend experience country living at Kaycee's. Bring your pets to stay and play on the farm while you're away.”……it goes on to say, “Kaycee's Kritters is situated on 5 ½ acres of land. We have all sorts of wide open farmland which adds extra entertainment and scenery for our visitors.” It’s nothing like that and feels a bit like false advertising. There’s a farm but no access for the dogs to freely run/explore unless you purchase a private walk. I purchased 2 walks per day and was told that each walk is approximately 15min long. If you do not purchase a private walk, the only outside access for the dogs is via runs that are fenced in and approximately 5 meters long by 1 meter wide. Definitely not the farm access they advertise. While I understand that free access to an entire 5 acre farm may not be reasonable, I also know that 5 meter long runs aren’t reasonable either. There’s large fenced-in areas for other farm animals that are on the property, so I think a larger outside fenced-in area for the dogs to run/play is missing. My dog has digestive issues and is on a special Hydrolyzed Protein diet. It’s the only diet not giving him diarrhea. I picked him up and immediately had explosive diarrhea outside their lobby. Makes me wonder if he was even fed his own food? They didn’t provide updates of my dogs experience, unless emailed directly, so who knows if he actually got his walks? I can only hope he did. I would not recommend Kaycee’s Kritters as a place for your animal to stay and I would strongly recommend that you update your website.
This was the first time I boarded my dog, Darcy, at Kaycee’s Kritters. They needlessly gave Darcy her EMERGENCY pain medication (effectively sedating her) for 6 days, without my permission and against the instructions I had given them. Darcy has IVDD, a disease which puts her at risk of spinal injuries which cause severe pain. As a result, I always have an emergency supply of pain medication on hand to get her pain under control immediately if she suffers an injury. Outside of an IVDD episode, Darcy has no pain problems and no need for the meds. I treat the meds like an EpiPen: there if Darcy needs them, but hopefully she won’t. For context, Darcy has not needed the meds in almost a year. I brought these meds when I boarded Darcy and clearly marked on the form I completed when I booked the stay and on the meds themselves that they were for emergencies. Without consulting me, without my consent, and directly against the instructions I had given them, they gave Darcy the meds for 6 out of the 9 days she stayed there. I was not informed until I picked Darcy up. When I asked why she was given the medication, I was told that they find it beneficial to give dogs with pain ailments their medication for the first few days. This was not discussed with me beforehand and was in direct opposition to the instructions I had given them. Darcy’s pain meds also act as a sedative to keep her still so she doesn’t make a spinal injury worse. By giving her the medication, they effectively sedated Darcy for 6 days for no reason and without my permission. I find this morally reprehensible, unacceptable, and disturbing. They are not Darcy’s vet and should not have been making up their own medication plans for her without consulting me. After learning the details of what happened, I sent an email to Karen voicing my concerns about their actions. To date, I have received no response or apology.